DESCRIPTION
SHIPPING & RETURNS
WHY BUY FROM US
DESCRIPTION
This product is made of cotton cloth
Anti-skidding design, ensure baby's safety
Ergonomic design, baby can ride facing in or out
Equipped with mesh pocket, small objects can be placed
Item Type: Backpacks & Carriers
Suitable Age: 3-18 months
Load Bearing: 18kg
Carriers Type: Face-to-Face,Front Carry
Materials: Polyester
Shape/Pattern: Solid
Package weight: 0.271 kg
Product Size(L x W x H): 43.00 x 22.00 x 22.00 cm / 16.93 x 8.66 x 8.66 inches
Package Size(L x W x H): 23.00 x 18.00 x 23.00 cm / 9.06 x 7.09 x 9.06 inches
Package Contents: 1 x Baby Carrier
SHIPPING & RETURNS

Shipping Times

Please allow up to 7 business days from the day placing your order for the item to be shipped. In most cases, items are shipped that day if ordered before 2pm CST, however for some products, we do need a little longer to get out the door, therefore we say up to 7 business days to manage your expectations.

Depending where you live, the shipping times range based off the carrier and your location.

We try and get your order out of our warehouse as soon as possible, however sometimes the carrier can take a few days longer than expected.

Returns

We understand sometimes returns and exchanges are necessary.

We want to make you, our beloved customer, happy. So, if for any reason you are not happy with the order you received, please contact us to help make it right.

We very much appreciated you business, however if you have a problem with the item(s) shipped to you, Sam's Finds will fix it immediately given the fault is on our part. We will only accept returns and issue a refund under the following conditions:  

  • The item is damaged and/or materially-flawed
  • You received the wrong order
  • The design is different from your order

In all these cases, we require photo proof to process your refund.

To return an item, send it to:

For USA Returns
Sam's Finds
1300 Rosa Parks Blvd
Detroit, MI 48216, USA

For All Other Returns
Sam's Finds
C/o Wohl Enterprise Hub
Redbourne Avenue, London N3 2BS, United Kingdom

Kindly include in your package a signed letter stating the reason for your return and the original receipt.

Item(s) that has been worn, used, or altered will not be accepted for return or exchange.

Sam's Finds do not refund the original shipping and handling fees that you paid for your order, however we will cover the cost of shipping for any replacements we send out to you.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three working days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@samsfinds.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hello@mebymeshop.com and send your item to:

For USA Returns
Sam's Finds
1300 Rosa Parks Blvd
Detroit, MI 48216, USA

For All Other Returns
Sam's Finds
C/o Wohl Enterprise Hub
Redbourne Avenue, London N3 2BS, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellations

You can cancel your order within two working days of your original order.

WHY BUY FROM US

Why Buy From Us?

Easy answer... why not?

Only kidding! If only all things in life were that simple!

 

We want to provide you the best shopping experience ever, so we promise to do everything possible to make that happen.

We understand that today's world where us small independent retailers need to compete with the likes of Amazon, we need to be a little different.

 

Why are we different?

Award Winning
Customer support!

We totally, categorically, 100%, MASSIVELY appreciate you spending your hard earned money with us rather than over at Amazon.

For this reason, I (we) will do all we can to make sure you have an excellent experience at Sam's Finds.

Of course, things happen. Sometimes, the shipping takes longer than it should. Sometimes you may need to send your item back...

Fear not my friends, my team and I will do everything we can to make everything right... from sending you freebies to walking over hot coals if we have too.... you can be confident shopping with us.

SAM's FINDS

Iron Clad Guarantee
& Free Gift

You will have a 60-day refund guarantee, which means at any time within the first 60 days after purchasing, you can send us an email, give us a call or send us a carrier pigeon and you'll get a refund. No questions asked. No harm, no foul. All we ask is you send back your item in its original packaging and unused. Sound fair?

On top of that, if you do, indeed, need to return any item, we will send you a free gift. Our way of saying thanks for giving Sam's Finds a go.

Thousands Of Happy Customers

We are honored to have thousands of our products around thousands of
homes all around the world. We would love to have you join that club. We
appreciate you and your business.

Quick Shipping Times

You've bought an item - you want it in your hands as quick as possible. We get that, that's why 90% of our items are shipped from our USA warehouse or UK warehouse depending on where you live. This means you get your order quicker.

Voted One Of The Most Trusted
& Innovative Apparel Stores

We regularly ask our customers which stores in the online product space they shop at just the once compared to on a regular basis. Here at Sam's Finds, we are delighted we come out on top for happy customers who keep coming back to purchase again and again.

We are also told that Sam's Finds is the most innovative weird and wonderful product stores they've shopped at. Ahhh, thanks everyone.

Our Promise

This pretty much sums up why you should buy from Sam's Finds. My personal promise to you is trust us with your order and we won't let you down. Even if we get it wrong (like sending you the wrong item or the wrong size) we will make it right and go above and beyond.

Thank you for your custom. It means the world to us.

Yours Sincerely,

Sam and everyone here at Sam's Finds

P.S. Thanks for reading. We love you took the time to read our Why Buy From Us page... you are one of the cool peeps!

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