NOTE: You also have the option to have Est. 2019 printed at the bottom of the quote. PLEASE CHOOSE With Date or Without Date at Checkout If you want the year 2020 please type that in notes to seller at checkout. This listing is for a High Quality 11 oz. or 15 oz. ceramic coffee mug with You ve been Promoted From Dog Grandparent to Human Grandparent printed on both sides. Makes a great pregnancy reveal or grandchild birth announcement gift to Grandma and Grandpa This mug can be personalized with names or date. PRODUCT DETAILS 11 oz. or 15 oz. white ceramic mug Mugs have been crafted from the highest grade ceramic using professional sublimation printers and inks. Your mug will never fade no matter how many times you wash it. Your mug is microwave and dishwasher safe. Mugs are PRINTED ON BOTH SIDES. FREE Personalization All Mugs come well packaged in a styrofoam clamshell. Mug sets are packaged separately. Printed And Shipped From The USA Since everything in my store is custom made some orders ship out quickly and some take a bit longer to make. I will send out a confirmation email once your order is processed being made and shipped. I ll keep you updated every step of the way and also get you a tracking as soon as your custom order is shipped. This item takes less than 10 days to process. The shipping address listed on your order is where it will be shipped. Please make sure this information is correct before placing your order. GENERAL POLICIES NO cancellations returns exchanges or refunds. I will replace your item if it is damaged or defective. As always please contact me if you have any questions or concerns via email prior to purchasing the item. EMAIL: agapeshoppe1 at gmail.com All emails will be answered within 24 hours. Information cannot be revised after it has been submitted. Please verify all information prior to sending. IMPORTANT: If you are not completely satisfied please give us an opportunity to make it right before you leave negative feedback. My goal is 100 customer satisfaction. Contact me and I will do everything in my power to correct the issue. The Agape Shoppe is the ONLY AUTHORIZED SELLER of this unique mug set. THE Customized You ve been promoted From Dog Grandparent to Human Grandparent MUG COMES WITH A 30-DAY MONEY-BACK GUARANTEE. You never have to worry when you do business with The Agape Shoppe we stand by our mugs 100 . Give the gift of Love. Give the gift of Agape
Please allow up to 3 business days from the day placing your order for the item to be shipped. In most cases, items are shipped that day if ordered before 2pm CST, however for some products, we do need a little longer to get out the door, therefore we say up to 3 business days to manage your expectations.
Depending where you live, the shipping times range based off the carrier and your location.
We try and get your order out of our warehouse as soon as possible, however sometimes the carrier can take a few days longer than expected.
We understand sometimes returns and exchanges are necessary.
We want to make you, our beloved customer, happy. So, if for any reason you are not happy with the order you received, please contact us to help make it right.
We very much appreciated your business, however, if you have a problem with the item(s) shipped to you, American Metal Company will fix it immediately given the fault is on our part. We will only accept returns and issue a refund under the following conditions:
- - The item is damaged and/or materially-flawed
- - You received the wrong order
- - The design is different from your order
In all these cases, we require photo proof to process your refund.
To return an item, send it to:
For All Other Returns
C/o Wohl Enterprise Hub
2b Redbourne Avenue, London N3 2BS,
Kindly include in your package a signed letter stating the reason for your return and the original receipt.
Item(s) that has been worn, used, or altered will not be accepted for return or exchange.
Sam's Finds does not refund the original shipping and handling fees that you paid for your order, however we will cover the cost of shipping for any replacements we send out to you.
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