Description
Shipping & Return
The magnet-powered heat from this physician-recommended neck pad improves blood circulation to soothe & rejuvenate sore muscles & joints

Highlights:
• Physician recommended thermal neck pad
• Uses magnet and tourmaline technology
• Magnets activate for deep heat therapy in 20 minutes
• Natural heat improves blood circulation to soothe achy muscles and joints for recovery
• Works to relive post-workout muscles, age-related joint problems, tension, and inflammation
• Aims to help boost mobility, flexibility, range of motion, and muscle recovery
• Provides durable support
• No plug-in necessary
• FDA approved
• Adjustable velcro straps to ensure a custom fit
• One size fits all; roughly 50cm in length
• Weight: 3 oz.
• Dimensions of heating pad: 6” x 2”

How To Use:

1.Using a damp cloth, wipe the magnetic bumps all around the neck pad. This will help conduct heat while also cleaning the neck pad. If you do not dampen the magnetic beads, it can take longer for them to heat up.
2.Apply the neck pad to your neck and close securely. Make sure that it fits comfortably around your neck. You will feel the magnetic bumps start to slowly heat up. Allow 15-30 minutes for the neck pad to heat fully.
3.Use 2-3 times a day at 3 hour intervals. If the neck pad becomes too hot for your comfort, simply unfasten and remove from your neck. The neck pad will begin to cool automatically.
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Shipping Times

 

Please allow up to 3 business days from the day placing your order for the item to be shipped. In most cases, items are shipped that day if ordered before 2pm CST, however for some products, we do need a little longer to get out the door, therefore we say up to 3 business days to manage your expectations.

 

Depending where you live, the shipping times range based off the carrier and your location.

 

We try and get your order out of our warehouse as soon as possible, however sometimes the carrier can take a few days longer than expected.

 

Returns

 

We understand sometimes returns and exchanges are necessary.

 

We want to make you, our beloved customer, happy. So, if for any reason you are not happy with the order you received, please contact us to help make it right.

 

We very much appreciated your business, however, if you have a problem with the item(s) shipped to you, American Metal Company will fix it immediately given the fault is on our part. We will only accept returns and issue a refund under the following conditions:  

 

  • - The item is damaged and/or materially-flawed
  • - You received the wrong order
  • - The design is different from your order

 

In all these cases, we require photo proof to process your refund.

 

To return an item, send it to:

 

For All Other Returns
Sam's Finds

C/o Wohl Enterprise Hub
2b Redbourne Avenue, London N3 2BS,

 

Kindly include in your package a signed letter stating the reason for your return and the original receipt.

 

Item(s) that has been worn, used, or altered will not be accepted for return or exchange.

 

Sam's Finds does not refund the original shipping and handling fees that you paid for your order, however we will cover the cost of shipping for any replacements we send out to you.

 

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